Enjoy Peace of Mind
Simple, hassle-free product protection for the
designs you love.
Extend Product Protection Coverage + Benefits
Accidental Damage
Protect your design purchase from failure and accidental damage caused by drops, breaks or spills.
Extended Protection
Enjoy your design without worry. You're covered when regular use over time results in mechanical or electrical failure.
No Deductible
If your design stops working or fails, Extend will repair or replace it. No fees. No deductibles. No hidden costs.
Easy Claims
File a claim anytime online with your email address or Extend contract ID. Most claims are resolved in minutes.
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Limitations and exclusions apply.
View Extend’s terms and conditions:
Indoor Furniture Product Protection Details Page
Outdoor Furniture Product Protection Details Page
Lighting and Ceiling Fans Product Protection Details Page
Area Rugs Product Protection Details Page
Accidental Damage
Protect your design purchase from failure and accidental damage caused by drops, breaks or spills.
Extended Protection
Enjoy your design without worry. You're covered when regular use over time results in mechanical or electrical failure.
No Deductible
If your design stops working or fails, Extend will repair or replace it. No fees. No deductibles. No hidden costs.
Easy Claims
File a claim anytime online with your email address or Extend contract ID. Most claims are resolved in minutes.
Limitations and exclusions apply.
View Extend’s terms and conditions:
Indoor Furniture Product Protection Details Page
Outdoor Furniture Product Protection Details Page
Lighting and Ceiling Fans Product Protection Details Page
Area Rugs Product Protection Details Page
Manufacturer’s Warranty
Most products sold at Lumens are backed by a manufacturer warranty. Learn more here.
Why Add Extend?
Extend provides coverage for your product against accidental damage caused by drops and spills, which is not covered by a manufacturer’s warranty. Extend offers affordable, modern and easy-to-understand plans.
A protection plan extends mechanical and electrical failure coverage after your manufacturer’s warranty expires. You may also be covered for accidental damage not covered by the manufacturer’s warranty from day one.
How It Works
Life happens. Extend has you covered from accidental damage starting on day one through
your chosen coverage term.
Easy Claims, Great Service
Filing a claim is simple with Extend. Contact Extend at extend.com/customers or by phone at (877) 248-7707.
They’ll process your claim in minutes.
Frequently Asked Questions
Why should I add Extend Product Protection?
The plan provides coverage for accidental damage not covered by a manufacturer’s warranty from day one, and can even extend your mechanical and electrical failure coverage beyond the expiration of your manufacturer's warranty.
What do I need to provide when I file an Extend claim?
When filing a claim with Extend, you’ll need to provide either your Extend contract ID, email address or another identifying piece of information.
What if I need to return my product?
If you return your product, Lumens refunds the money you paid for the protection plan. Depending on how much time has passed since your purchase, you may be issued a prorated refund from Extend.
